RideLineOSHuntington Beach, CA
The rental system behind an electric bike shop on the coast road. Every bike serialized and stated, every ride quoted for the window it was actually sold for, and a check-in that settles the money.
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06:40The rack
One row per physical bike, keyed on its serial number. Available, reserved, rented, in service, damaged, sold, retired. You pull a bike off the floor by changing its state, never by deleting it.
09:12The counter
Quote a specific bike for a specific window across the hourly, daily and weekly ladders. The most specific rate plan wins, and a quote changes nothing until the agreement is written.
09:40The signature
A versioned waiver signs to the rider record, not to a clipboard in a drawer. When the rider is a minor, checkout refuses until the guardian has actually signed. A pending co-sign is a legal state, not an error.
11:50The strand
Pickup and dropoff are separate fields on one agreement, so a one-way run down the coast is a rental rather than a rescue. Check a bike in at a different storefront and its home location follows it there.
17:05The return
Five past five is an hourly late fee that computes against the window you actually sold and floors at zero. Damage is recorded against the specific check-in, with a reason and the staff member who found it, which is what makes it defensible three weeks later.
21:30The back office
Every rental route needs a real role on a real organization, and every write leaves behind who did it and what role they held. Battery cycle counts sit on the unit, so packs get retired on a number instead of on a complaint.
Everything above, itemized
Every line below is backed by a table and a route that exist today. The ones marked Next up are real domain code with no screen in front of them yet, and they are held out of every tier until there is one. A tick you cannot reach is the one thing a feature list must not do.
Every bike on the floor, serialized, described, and accounted for.
One record per physical bike, keyed on its serial number.
Serial number unique per organization
Legal class, frame style, geometry, fit, size, and wheel size as independent axes.
Class 1/2/3 · 6 frame styles · S/M/L
Available, reserved, rented, in service, damaged, sold, or retired.
7 lifecycle states
A cycle count per unit, so you retire packs on data instead of complaints.
Cycle count per unit
Every bike has a home store, and the whole fleet is visible from one place.
Hourly, daily, weekly — quoted for the exact bike and the exact window.
Quote a specific bike for a specific window across all three rate ladders.
5-level rate precedence
A prorated-refund or no-refund rule per plan, and an hourly late fee at check-in.
Pin a price to one serial number and it beats every broader rule.
Build and edit the rate ladder from the dashboard.
Waiver signed and guardian co-signed before the wheels turn.
A versioned waiver signed to the renter’s record, not a clipboard in a drawer.
Versioned templates
Minors ride when the guardian has actually signed — checkout refuses until then.
Checkout blocked until the co-sign lands
Configure a deposit hold, a damage-waiver fee, or a partner policy per rental.
Push coverage to a licensed third party instead of holding the risk yourself.
A check-in that settles late fees, damage, and where the bike actually is.
One agreement per rental, moving reserved to active to completed.
6 agreement states
Record damage against the check-in, with a reason and the staff member who found it.
Check a bike in at a different shop and its home location follows it.
Pick up at one storefront, drop off at another, on one agreement.
A guest keeps the bike another day and pays for it without a second agreement.
Several storefronts, the right staff access, and a trail behind every write.
Every rental route requires a real role on a real organization.
Who changed what, on which rental, with what role.
Deliver to a guest’s hotel as a dispatched, scheduled visit.
Three tiers
A one-shop rental business gets the whole single-shop loop on the bottom tier: inventory, quoting, waivers with guardian co-sign, checkout, check-in, late fees and damage recovery. Charging a beach shop extra for the part of the job that actually happens would be a strange way to start.
Solo Shop
$89/mo
One storefront, one fleet. Quoted, signed, out the door, and back.
10 capabilities included
Multi-Location
$249/mo
Several storefronts sharing one fleet, with one-way rentals between them.
13 capabilities included
Fleet
$549/mo
Per-unit pricing, battery health, and a full audit trail behind every rental.
16 capabilities included
Pricing shown is illustrative and subject to change. Contact us for current rates.
21:30
Books balanced, trail written, packs on charge. Tomorrow the rack is full again at 6:40 and nothing is riding on anybody remembering what happened.
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